Program Objectives

1. To provide a foundation of knowledge in insurance practices, requirements, forms, and regulations affecting health care providers and the skills necessary to insure proper reimbursement for services provided.
2. To prepare the student to interpret and understand the clinical and laboratory procedures used in the practice of medicine and dentistry, both in the physician's/dentist's office and hospital settings.
3. To instill in the student an understanding of the importance of accuracy when analyzing, abstracting, and coding information. Precise and timely reporting practices are emphasized.
4. To furnish the student with adequate information and practice to accurately complete the forms required by the various insurance companies in the health claims process. This includes human anatomy, medical terminology, and use of references commonly used in the field (CPT and ICD-9 coding books).
5. To assist students in developing a professional attitude with an emphasis on customer service, including an appreciation of diversity, and appropriate telephone, written, and interpersonal communication skills, including communication via the computer.
6. To impart to students a general knowledge of the history of medicine and medical laws and ethics, emphasizing the importance of confidentiality.
7. To help students to develop self-esteem, a strong work ethic, a sense of professionalism, and a positive attitude toward life that will enhance their chances of obtaining employment.